Austin, TX 78758 • Denver, CO 80211 • (512) xxx-xxxx •
Alex Tishchenko



    - Extensive IT experience in financial, automotive and technology sectors
    - Infrastructure: HA architecture, automation, business continuity, environment standardization, performance analysis/tuning
    - Virtualization: private cloud, VMware, MS Hyper-V, Docker containers, Amazon Web Services (AWS), Microsoft Azure
    - Expert knowledge of Dell, EMC, HP, Brocade and Cisco enterprise product lines
    - Datacenter: colocation selection, relocation/setup from ground zero, Telco/datacenter management
    - OS platforms: in-depth knowledge of Linux (RHEL, CentOS, Oracle Linux), Solaris, Windows
                              basic admin knowledge of AIX and HP-UX
    - HPC deployment and administration knowledge: Platform PCM (OCS), ROCKS+ and InfiniBand
    - Toolsets: Bash, Win32 shell, PowerShell, SQL scripting; SVN
    - Programming fundamentals: C, Python, Perl, VB, Assembly, Java, ASP.NET and  JavaScript
    - Financial Planning, IT budget management, ROI/VOI, asset procurement, contract negotiation, vendor management
    - Compliance: PCI-DSS 3.x, SSAE 16 (former SAS70) and HIPAA
    - Agile and waterfall methodologies; DevOps; technical writing; project management


    - Enterprise Architecture (EA) framework: TOGAF 9 Foundation (The Open Group Architecture Framework)
    - Linux: RHCE (Red Hat Certified Engineer, RHEL5 RHEL7), LPIC-1 (Linux Professional Institute Certification)
    - Sun: SCSA (Sun Certified System Administrator)
    - Microsoft: MSCA, MCSE (Microsoft Certified Systems Engineer)
    - EMC: EMCIEe (Implementation Engineer, CLARiiON Solutions Expert),
                 EMCCE (Customer Engineer, CLARiiON Solutions Specialist)
    - Dell: DCSNP (Dell Certified Storage Networking Professional)

    - AWS Certified Solutions Architect (in-progress)

Work experience

Lead Infrastructure Architect

Nov '16 to present

Visa Inc

Austin, TX

    - Strategic planning, development and facilitation of solutions to business and infrastructure challenges
    - Building organizational consensus around infrastructure strategy; assurance of organizational broad awareness
    - Assessment of industry trends and emerging technologies; Gartner/IDC research; vendor relationship maintenance
    - Data Protection Program management; funding approvals; analyses of large data sets; dashboards
    - Hands-on help to Storage, Network, Virtualization, OS, Database and Capacity Management teams
    - Achieved 48% decrease in Data Protection spend by development and leading migration to new architecture utilizing
      updated technology stack and improved Database and VMware backup methodologies
    - Aligned Visa International and Visa Europe costs around Data Protection resulting in $1.5 mil in savings
    - Integrated WORM in Data Protection stack
    - Introduced TOGAF and Agile to Engineering and Operations teams

Senior Manager Virtualization and Automation

Feb '16 to Nov ‘16


Atlanta, GA

Senior Enterprise Infrastructure Architect

Aug '14 to Feb '16


Austin, TX

Senior Systems Engineer

Nov '12 to Aug '14


Austin, TX

    - Responsible for the overall vision, leadership, direction, governance & strategies associated with the planning, delivery,
      management, and support of virtualization infrastructure and automation
    - VMware ESX/vSphere support across 6 data centers; Horizon View VDI environment; monitoring
    - Self-service portal build up and automation;
    - Management of geographically dispersed team; project management
    - Cost reduction, integration and processes optimization
    - Amazon Web Services (AWS) and Microsoft Azure proof of concept
    - Managed, defined, and evolved enterprise technology strategy through alignment with corporate business strategy by
      driving technology blueprints, conducting technology assessments, automation and managing the technology portfolio
    - Budgeting; primary point of contact for vendor engagement and relationship management; project management
    - PCI DSS compliance; environment standardization and documentation
    - RHEL/CentOS, Solaris, VMware vSphere administration
    - EMC CLARiiON/Dell Compellent SAN, PowerVault MD administration on SAS, iSCSI, Cisco MDS, Brocade fabrics
    - f5 Big IP, Cisco ASA/Catalyst and Windows secondary admin responsibilities
    - Grown Virtualization & Automation team from a single engineer to a team of six
    - Inventoried, patched and secured WorldPay virtualization infrastructure for PCI DSS ROC submission
    - Successfully completed primary WorldPay datacenter migration to a new colocation (Atlanta, GA)
    - Built IT lab
    - Under budget near 100% server and SAN hardware refresh and retrofit; over 90% environment virtualized; near $1 million
       (USD) in savings via optimization, re-engineering, automation and contract/vendor negotiations
    - Architected and implemented DR infrastructure and automation to meet <30min RTO
    - Successful datacenter migration from Sterling, VA to Las Vegas, NV with close to zero hardware budget; allowed
      organization cross datacenter operation with minimum latency; over 30% savings in month-to-month colocation spending
    - Key participant in SecureNet PCI DSS audit proceedings; year-to-year successful ROC submission
    - SolarWinds expansion to monitor storage and virtualization infrastructure; vROPS implementation
    - Monetra (payment gateway) major architecture upgrade for PCI-DSS compliance
    - Feedzai (Cassandra based fraud prevention system) design, buildout and integration into SecureNet authorization system
    - Planet Group - Acquire360 (Merchant Billing, Settlement and Chargeback platform) migration from Solaris to Linux,
      redesign and major version upgrade; allowed to scale SecureNet merchant boarding capabilities and reduced hardware cost
    - Multi-distribution Linux environment upgrade/standardization on latest Red Hat OS; server deployment automation
    - NTP and external DNS re-architecture; Oracle RAC environments migration and standardization on 12c/RHEL

Senior Systems Engineer, IT Hosting Services

Oct '11 to Nov ‘12


Austin, TX

    - EMC CLARiiON CX4-, CX-series, HP 3PAR P10000 V800 storage administration on Brocade and McData FC fabrics
    - VMware administration: 40 ESX servers, 500+ VMs, multiple datacenters
    - Automation; performance analyses and tuning; environment documentation and standardization
    - VAR relationship management; project management
    - SAS70 (SSAE 16) and PCI DSS compliance
    - Backup Linux/Unix admin:  400+ RHEL4,5,6 and Solaris 8,9,10 servers, Veritas Clustering (VCS, VxVM)
    - VMware contracts re-negotiations and infrastructure redesign resulting in over 20% cost savings
    - Storage and server hardware refresh: migration from EMC VNC/Dell PowerEdge to HP 3PAR/ProLiant
    - Key participant in Activant and Epicor infrastructure merger planning
    - Successful PCI DSS ROC submission

PG Software Engineer Advisor, Data Center Solutions Engineer

Mar '10 to Oct '11


Austin, TX

Services Technical Consulting Advisor, Field Systems Engineer

Dec '08 to Feb '10


Austin, TX

Enterprise Technical Support Advisor

Aug '05 to Dec '08


Round Rock, TX

Server/Storage Support Analyst

Apr '02 to Aug '05


Round Rock, TX

    - Dedicated operations engineer for Facebook, Yahoo and OnLive; backup for Amazon and Microsoft
    - Pre-production testing; product design; datacenter deployment support
    - Systems integration support; automation; scripting; performance testing/optimization; IPMI; Intel Node Manager
    - Microsoft/VMware failover clusters, ROCKS+/Platform PCM (OCS) HPC clusters deployment and troubleshooting
    - Design, implementation, performance tuning, consulting, brake/fix, datacenter moves involving: Brocade, McData, Cisco
      MDS, QLogic, Emulex, Dell|EMC CLARiiON (including Navisphere Analyzer, MirrorView, SnapView, SAN Copy),
      EqualLogic, PowerEdge, PowerConnect, PowerVault NAS/tape, Windows, Red Hat, Solaris, AIX, HP-UX
    - Processes creation and technical writing
    - In collaboration with Facebook developed common platform for system configuration changes and firmware delivery
    - Wrote tool for SMBIOS modification
    - Designed and deployed DCS internal Wiki knowledge portal
    - Developed and pioneered factory integration model for HPC clusters at Dell using 3rd party integrator (TriFusion)
    - Developed and implemented North America’s Dell|EMC Remote Enterprise Assistance program, creating foundation
      for Dell Global Services program
    - Developed PowerVault storage training website used globally by support teams
    - Developed and delivered technical training to Level 1 technicians


BS, Bachelor of Science, Texas A&M University-Commerce; GPA: 3.95, Magna Cum Laude
Major: Computer Information Systems; Minor: General Business


Fluent in English, Russian and Ukrainian